About
Hello, I’m Purushoth, a Tech Support Engineer with a strong foundation in IT support, troubleshooting, networking, and system administration. I hold an M.Sc. in Computer Science and enjoy solving technical challenges, supporting users, and continuously learning new technologies. My experience includes working with Windows and Linux environments, hardware and software support, Active Directory, networking tools, and technical issue resolution. I am passionate about delivering reliable IT solutions that improve system performance and user experiences. Through academic projects and hands-on learning, I have developed practical skills in technical support, automation, and problem-solving, and I am actively seeking opportunities in IT Support, Technical Support, Help Desk, and Desktop Support roles.
Skills
Technical Support & Troubleshooting
Operating Systems
Windows 10/11
macOS
LinuxNetworking Concepts
WiresharkAdmin Tools & Ticketing
Check out my latest work
I've worked on a variety of projects, from simple websites to complex web applications. Here are a few of my favorites.
Developed an AI-powered Resume Analyzer using Python and Machine Learning libraries to automate resume screening. Implemented skill assessment and job-fit analysis based on uploaded resumes to support faster candidate shortlisting.
Conducted a literature review of machine learning models for liver patient analysis. Evaluated SVM, Decision Tree, and Random Forest algorithms and documented a comparative analysis based on accuracy.
Built a Telegram bot that forwards every visitor message (text, photos, videos, voice, documents, stickers) to the owner's private chat. Owner replies are sent back by the bot, so the owner's name, username and ID are never revealed. Runs as a serverless Flask webhook on Vercel, with reply routes stored in Upstash Redis for 90 days.
Get in Touch
Want to chat? Just send me a DM with a direct question on LinkedIn and I'll respond whenever I can. I'll ignore all soliciting.